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Wizuda MFT

General Queries

Security & Compliance​

1. Is Wizuda MFT compliant with GDPR, HIPAA, NIS2, and other data regulations?

Absolutely. Wizuda MFT is engineered from the ground up with compliance at its core. With built-in DPIA workflows, data anonymisation module, end-to-end encryption, data breach prevention design, and fully auditable logs, it supports regulatory standards including GDPR, NIS2, ISO27001, HIPAA, and the upcoming GCC PDPL. Every action taken within the system is logged for transparency and accountability, giving organizations an auditable trail and risk mitigation framework.

2. How is data secured during transfer and at rest?

All data transferred via Wizuda is encrypted using industry-standard AES-256 encryption at rest, and TLS 1.2+ encryption in transit. Wizuda also supports SFTP, FTPS, HTTPS, and secure email protocols — giving you end-to-end assurance against unauthorized interception or access.
3. Can I enforce strict access controls and track user activity?

Yes. Wizuda offers granular role-based access control (RBAC), domain whitelisting/blacklisting, recipient verification, and customizable permission structures. You can define who can access, send, receive, or transform data — and track every action via comprehensive audit logs and dashboards.

Automation, Workflow & ETL Capabilities​

4. How does Wizuda handle automation and scheduled transfers? Wizuda supports full automation — whether time-based, event-triggered, or manual workflows. Transfer jobs can be triggered based on conditions such as file arrival, schedule, or metadata rules. Each transfer job can include file validation, transformation, routing, encryption, and compliance checks.
5. Does Wizuda include ETL capabilities?

Yes – unlike most MFT platforms that stop at transport, Wizuda mediates and transforms data as part of the transfer process and includes;
  • Format conversion (e.g., CSV to XML, TAP to JSON)
  • Data enrichment and lookup
  • Truncation, reformatting, pseudonymisation/anonymisation
  • Value mapping, normalisation, and conditional routing
  • Output to multiple formats and destinations simultaneously
6. Can it integrate with data lakes and analytics systems?

Yes. Wizuda can output directly into data lakes, data warehouses, and analytics platforms — whether on-premise or in the cloud. It can also enrich and mediate data prior to delivery, making it business-ready upon arrival.

Integration & Architecture​

7. Does Wizuda support hybrid deployments and on-premise hosting?

Yes. Wizuda offers complete deployment flexibility: on-premise, private cloud, public cloud (e.g. Azure), or hybrid. For organizations requiring data sovereignty, the platform can be entirely hosted within your network with no external dependencies.
8. Can Wizuda replace legacy scripts and manual SFTP?

Absolutely. Wizuda eliminates the risk and inconsistency of manual SFTP scripts by offering centralized, managed workflows. With guaranteed delivery, auto-resume on failure, alerting, and visibility, you can modernize and secure every data transfer.

9. Is Wizuda compatible with ERP, CRM, and legacy telecom infrastructure?

Yes. Wizuda is widely deployed in environments ranging from modern SaaS to legacy telecom switches. It supports inputs from Ericsson, Nokia, Huawei, ZTE, and many more — decoding TAP, NRTRDE, ASN.1, and proprietary formats into usable output for ERP, billing, and data intelligence systems.

Monitoring, Alerts & Visibility​

10. Can I track all transfers in real time?

Yes. The centralized Wizuda dashboard gives you full real-time visibility across all transfers, workflows, endpoints, and transformation logic. You can view active jobs, historical logs, success/failure rates, and geographic mapping.
11. Does it support notifications and error handling?

Wizuda provides real-time notifications for job completions, failures, exceptions, and performance alerts. Its Health Check module continuously monitors the system and can auto-correct or escalate as needed.
12. What kind of support and consultancy does Wizuda provide?

Wizuda offers full implementation support, consultancy, and training. Their in-house team based in Ireland works closely with clients to design and optimize secure data transfer strategies, including full onboarding and migration from legacy tools.

Usability, Licensing & Vendor Support​

“I have so many legacy systems — it just feels too overwhelming to migrate to a new MFT or ETL platform. I know we need to do it, I just don’t know where to start.”

You’re not alone — and that’s exactly what Wizuda’s implementation team is built for. We specialize in working with organizations who have years (even decades) of legacy infrastructure, bespoke scripts, and fragile workflows. Our approach starts with a Discovery & Mapping phase, where we assess your existing file transfer jobs, data dependencies, and compliance risks. From there, we help you prioritize, plan, and automate the migration — without disrupting your live operations.
“What if we have dozens (or hundreds) of custom scripts and endpoints — will we have to rebuild everything?”

No — Wizuda is built to simplify and replace that sprawl. Instead of maintaining scattered SFTP scripts, cron jobs, or manual handoffs, Wizuda centralizes all your transfers and processes into secure, auditable workflows. Our team helps you identify what can be automated, reused, or streamlined using built-in tools like transformation rules, DPIAs, and workflow templates. You won’t start from scratch — you’ll start smart.
“Our data isn’t just files — we deal with APIs, streaming, different formats, and compliance requirements.”

That’s exactly why Wizuda MFT PLUS exists. Wizuda supports file-based transfers, real-time streaming via Kafka, API-based integrations, and built-in ETL capabilities — all in one platform. Whether you’re handling TAP files from a switch, JSON payloads from a CRM, or streaming usage data to a billing system, Wizuda gives you one place to manage it all — securely and compliantly.
“How do we avoid downtime or disruption to critical processes during migration?”

Through a phased, low-risk implementation — fully supported by us. Wizuda implementations are designed to run in parallel with your current systems. We gradually onboard high-priority transfers, validate them, and cut over in controlled steps. You’ll have rollback options, testing environments, and full visibility through our Health Check Dashboard to ensure business continuity throughout.
“We’re under pressure to meet compliance (GDPR, NIS2, etc.) — can Wizuda help us pass audits?”

Yes — Wizuda is built with compliance by design. Wizuda includes anonymisation, pseudonymisation, DPIA workflows, audit-ready logging, and automated retention policies — all mapped to regulatory standards like GDPR, NIS2, ISO 27001, and sector-specific frameworks. Many of our clients have reduced or even avoided reportable incidents thanks to the visibility and control Wizuda provides.
“What if we don’t have the internal resources to manage this?”

That’s where Wizuda’s Managed Services come in. If you’d rather outsource the heavy lifting, our experts can run your data transfer operations for you — from onboarding to daily monitoring — all while keeping you in full control. You get the benefit of our platform and team, without the overhead of in-house management.

Compliant File Sharing (CFS) Frequently Asked Questions

What’s the best way to send large files securely?

The best way is to use a platform designed for compliance and security. Wizuda CFS supports file sharing of any size, with encryption by default, recipient verification, and real-time visibility—making sure your data reaches the right person, securely.

How can I send files larger than 25MB via email?

You shouldn’t rely on email for large or sensitive files. Wizuda CFS removes file size limits and replaces email attachments with secure, traceable links. Share even gigabytes of data—instantly and safely.

How do I track whether someone has received or opened a file I sent?

 With Wizuda’s real-time visibility, you can see when recipients open your message, download attachments, and even retract access if needed—giving you full control after sending.

Can I recall or retract a file I’ve sent by mistake

Yes. Unlike email, Wizuda CFS lets you fully retract files, ensuring you stay in control, and helping prevent accidental data breaches.

How do I make sure files don’t go to the wrong person?

Wizuda includes recipient verification checks before files can be accessed. You can enforce access controls, approvals, and even require multi-factor authentication (MFA)—keeping your data safe from misdelivery.

Is it GDPR compliant to send large files over email?

In most cases, no. Email lacks audit trails, encryption, and access controls. Wizuda CFS is designed for GDPR and NIS2 compliance, offering full auditability, secure delivery, and breach prevention by design.

How can I send sensitive data like patient scans, HR files, or legal documents securely?

Wizuda CFS is built for regulated sectors. Whether it’s healthcare records, FOI/SAR requests, or legal files, you get end-to-end encryption, approval flows, and full audit trails, , for safe and compliant delivery.

 Are there file size limits with Wizuda?

No limits. Wizuda CFS handles files of any size, including high-resolution video scans, datasets, or complex document bundles—without breaking or bottlenecks.

Can I control who sees a file and for how long?

Absolutely. With Wizuda, you set expiry dates, access restrictions, governance controls and custom approval flows. Your data is only seen by the right people—on your terms.

What makes Wizuda better than using WeTransfer, Dropbox, or Google Drive for large files?

Wizuda isn’t just about sharing—it’s about compliant, enterprise-grade delivery. While consumer tools lack governance, Wizuda offers full audit trails, encryption, breach prevention, and approval processes and much more—designed for businesses with serious compliance needs.

Can I send large files securely without email limits?

Yes. Wizuda removes all file size restrictions and allows secure, encrypted transfers—even for files too large for email, like CCTV footage or medical scans.

Secure Email & File Sharing Frequently Asked Questions

What’s the best way to send large files securely?

The best way is to use a platform designed for compliance and security. Wizuda CFS supports file sharing of any size, with encryption by default, recipient verification, and real-time visibility—making sure your data reaches the right person, securely.

Is everything encrypted automatically?

Yes. End-to-end encryption is applied by default, so sensitive data is protected both in transit and at rest—ensuring compliance with GDPR, NIS2 and internal policies.

Can I track who opened my files and when?

Yes. Wizuda provides full audit trails—including timestamps for when files were opened, downloaded, or approved, making regulatory reporting and internal audits easy.

Can I retract files if they’re sent in error?

Yes. With retraction capability, you can revoke access to shared files even after they’ve been delivered—reducing legal and reputational risks.

Can I verify recipients and control file access?

In most cases, no. Email lacks audit trails, encryption, and access controls. Wizuda CFS is designed for GDPR and NIS2 compliance, offering full auditability, secure delivery, and breach prevention by design.

FOI & SARS Request Frequently Asked Questions

Can Wizuda be used to deliver Subject Access Requests (SARs) or Freedom of Information (FOI) files?

Yes. Wizuda allows public sector and private organisations to deliver SARs and FOI files securely, with full audit trails and no size limits—perfect for legal, health, HR and governance use cases. Wizuda also offers a specific case management module to manage SARs and FOI requests so you can track against SLAs and produce reports instantly showing how your business complied. Wizuda takes the time out of delivery not to mention the expensive postal, courier, USB costs, giving you more time to work on the request.

What if I need to send CCTV or video files as part of a SAR?

Wizuda supports large file types, so you can share CCTV footage, high-res scans, or documents without compression or splitting.

Can I prove that someone accessed an FOI or SAR file?

Yes. You get visibility on every interaction: file sent, viewed, downloaded—and by whom. Great for evidencing SAR compliance.

Can I automate approval before sending SARs or FOIs?

Yes. Use approval workflows so files are reviewed by DPOs or compliance leads before release—helping reduce errors and exposure

Does Wizuda help with meeting SAR or FOI SLA deadlines?

Yes. With case tracking, SLA timers, and automated alerts, your teams stay on schedule and never miss compliance deadlines. Taking the time out of delivery, Wizuda gives you more time to work on the case as well as saving on postage, courier, USB and printing costs.

FOI Frequently Asked Questions Ireland

1. What is FOI, and who can make a request?

Anyone—individuals, journalists, or organisations—can make a written FOI request to public bodies under the Freedom of Information Act 2014. 

2. What types of records can I request?

You can request official records such as reports, emails, meeting minutes, even CCTV footage—unless exempt (e.g., personal data or legal privilege).

3. How long should a public body take to respond?

They must reply within 20 working days of receiving your request. If delayed, you can appeal to the Office of the Information Commissioner (OIC).

4. Is there a charge for FOI requests?

Initial requests are free. However, fees may apply for search, retrieval, or copying above specified thresholds as outlined in official FOI fees guidance.

5. What if I’m not satisfied with a decision?

You can request an internal review first and then appeal to the OIC if still dissatisfied.

6. What are the risks of using post, email, or USB for FOI delivery?

These methods pose GDPR breaches, lost files, no proof of delivery, and slow turnaround—each increasing liability and inefficiency.

7. How does Wizuda mitigate these risks?

With Wizuda, you get instant, encrypted file delivery, no size limits, timestamped audit trails, SLA deadline alerts, and proof of receipt—fully aligned with FOI 2014 and GDPR requirements.

8. Can hospitals and healthcare providers use Wizuda?

Yes—Irish hospitals (public and private) already leverage Wizuda to securely send large-sensitive documents like medical scans, records, and reports—effectively replacing postal or USB methods.

9. Does Wizuda require IT integration or training?

No. It’s a user-friendly, standalone platform. Admin and FOI teams can be up and running in minutes with minimal training required.

10. Where can I find best practices for FOI delivery and compliance?

To support your FOI efforts, explore the OIC’s official FOI guidance FAQ alongside our downloadable tools for SLA tracking and secure delivery—built for the Irish public sector.

Web Forms & Case Management Frequently Asked Questions

Does Wizuda offer a platform to receive and manage SAR/FOI requests?

Yes. The Web Forms & Case Management module enables secure collection, tracking, and fulfilment of data requests—all in one place.

Can I embed secure forms into my website?

Absolutely. Create fully branded, encrypted forms for SARs, FOIs, HR requests, complaints, and more—directly on your website.

Can different teams manage their own requests in the system?

Yes. Use role-based permissions, workflows, and team assignments to give each department full control and visibility over their cases.

Can Wizuda verify identity and prevent data breaches in the submission process?

 Yes. Our Web Forms support ID verification, geolocation restrictions, encryption, and data breach prevention safeguards by design.

How does Wizuda help prove compliance?

Wizuda provides a complete audit trail for every submission, file share, approval, and access point—making DPIAs, SAR responses, and FOI evidence effortless.

Security Deployment & Integration

Is Wizuda available as on-premise, hybrid, or cloud?

Yes. Wizuda’s flexible deployment options include on-premise, hybrid, and fully hosted, ensuring alignment with your organisation’s security, sovereignty, and legal requirements.

Can Wizuda integrate with our existing systems (e.g., Active Directory)?

Yes. Wizuda integrates with enterprise systems for authentication, including Active Directory, and can be configured to feed into existing CRMs.

What happens if I send data to the wrong person?

With traditional email systems like Outlook, if you send the wrong data—or the right data to the wrong recipient—you have no visibility and must assume a data breach has occurred. That means reporting the incident to the Data Protection Commissioner (DPC), which can be time-consuming and stressful.

 

Wizuda changes that.
Wizuda provides full retraction capability and real-time visibility, so you can see whether recipients accessed the data. If no one accessed it, no breach has occurred—and there’s nothing to report. This saves organisations significant time, resources, and regulatory overhead.

 

This is one of the most valued features among Wizuda clients—turning near-miss incidents into controlled, report-free events.

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Dublin
Arrow Building
Old Belgard Rd,
Dublin 24,
D24 ND70
Ireland

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