Web Forms & Case Management

The easy way to collect data from your website and streamline case management securely and compliantly

Wizuda Web Forms and Case Management provides a centralised platform through which all requests can be received, tracked and managed in a secure and compliant way. With options to embed forms onto your company website, Wizuda simplifies the data collection process with security, encryption, and audit trails throughout, enabling you to demonstrate each request was managed compliantly.

Key Benefits of Secure Web Forms

Key benefits include;

Streamline and centralise how requests/applications are managed
Embed into your website providing an easy way for customers to provide information
Easy to use case management creating operational efficiencies
Accelerate the time from request/application receipt to fulfilment
Meet SLAs
Prevent data breaches by encrypting personally and commercially sensitive emails and attachments
Share confidential and/or commercially sensitive information with no file size limitations
Reduce the cost and administrative burden of manual processes
Meet legislative and industry compliance requirements, including the EU GDPR

Web Forms

Wizuda Web Forms are fully customisable and brandable and can be embedded onto your company website,
simplifying the data collection process, with security and encryption by default.

Web Forms can be used for a multitude of purposes, including but not limited to:

Loyalty Scheme
Registration

Subject Access Requests

Freedom of
Information
Requests

Job Applications

Customer Feedback
And Complaints

Internal Company Requests

The Wizuda Web Form Designer

Using the drag and drop form designer, you can create the form to the exact specification you require, including the ability to show and hide fields based on answers given by the user submitting the form. Every field is fully customisable, and the user can specify if the field is mandatory or optional.

Features Overview

Easy to use drag & drop form designer
Simply choose each field type you wish to use
Apply company branding, fonts & logos
Option to set ID verification rules
State file types and sizes you allow
Includes logic hierarchy for questions and answers

Case Management

Wizuda’s Case Management provides a centralised platform through which all form submissions
can be received, tracked and managed within SLA timeframes, securely and compliantly, simplifying the data collection process, with security and encryption by default.

Wizuda Case Management is an enterprise software solution which enables your organisation to:

Security and Privacy by Design

Built with security and privacy by design, Wizuda provides flexibility with regards to ways in which users can be authenticated, depending on your organisations’ specific requirements. All data is automatically encrypted end-to-end with full auditing of all user access activities. Users can login securely and access files that have been shared with them even while on the move, from any device including tablet and mobile, and do so securely.

With Wizuda, Users can stay in control of their information by:

Specifying the location data can be accessed from
Preventing actions such as download and copy/paste
Applying watermarks
Retracting data
Applying data retention schedules
Revoking access
Viewing audit logs
Granular permission levels
Authorisation/ approval workflows